1. Meals on Wheels drivers must complete a background check and turned in a copy of their driver’s license for DMV clearance before beginning their volunteer assignments. 

2. Arrive to pick up your meals at 11:00 a.m. in front of the Red Cross building.  Please check in the MOW Coordinator. 

3. Even if you know your route by heart, it is Very Important to check the route book each time you drive. There are frequent changes due to added recipients, recipient illness, vacations, etc. We will note in the route book any changes and turn over the recipient’s card if he/she is temporarily off meals.

4. Before leaving the Red Cross, check meals to make sure you have the correct amount for your route. It’s much easier to make corrections before you leave than after you’ve begun your route.

5. If you have a meal for someone who has neither answered the door nor left instructions, please leave the meal at the door and notify the Meals on Wheels Coordinator when you return to the office.

6. After you deliver the meals, the equipment (warming oven, basket, and route book) is to be returned to the office.

7. Every two weeks recipients are given a billing notice.  Most bills are delivered by the drivers when you deliver the meals. Some recipients are billed by mail. If a recipient has a question about their bill, have them contact the Meals on Wheels Coordinator.

8. Recipients have the option to mail their payment or to have the driver return the payment to the office. All payments are to be turned into the Red Cross office. Please do not leave any payments in the route book.

9. If for any reason you are unable to drive your route, please give us as much advance notice as possible to allow us sufficient time to find a substitute driver.

Thank you for volunteering for our program. We cannot tell you how much your generosity is appreciated, not only by the people on our MOW program, but by myself as well. We think you’re WONDERFUL!

Pat Hrstich

Meals on Wheels Coordinator